What We Collect and Why We Collect It
When you register, we collect your name, contact details and the account credentials you create. Every time you fund your account through bKash, Nagad or Rocket, we record the transaction reference and the wallet number associated with that deposit — not your full wallet PIN or
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password, which never passes through our servers. We also collect device identifiers, your IP address and in-session activity logs so we can detect unusual access patterns and protect your account from unauthorised entry. If you reach out through our support channel, the message content is stored
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so we can follow up accurately. We do not sell your personal data to third parties. Data shared with payment processors like bKash, Nagad and Rocket is limited to what those processors need to complete or verify your transaction. Retention periods vary by data type: transaction
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records are held for as long as regulatory and audit obligations require, while in-session logs are pruned on a rolling basis. You can request a summary of the data we hold about your account at any time through our support contact. Availability of all features and
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the scope of data rights you can exercise depend on your local law and the region from which you access the platform.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.